Support
Whether you have a general inquiry, require technical support, or want to learn more about our products, our knowledgeable team is ready to assist you.
All the Support You’ll Ever Need
Send Us a Message
Need some assistance or want to learn more about our services? You’ve come to the right place! Here’s how to reach us.
Contact Customer Success
If you’re an existing customer, visit our FAQs to find answers to your questions and step-by-step instructions. You can reach Webaneo’s Customer Success team via chat, email, or scheduled call.
We’re available Mon–Fri, and will do our best to get back to you within one business day.
It’s Simple, Let’s Start
How to Get Started?
Our dedicated support team is always available to assist you with any questions, concerns, or technical issues you may encounter. Whether you need help updating content, resolving website errors, or implementing new features, we’re here to provide timely and effective solutions.
Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
What services does Webaneo offer?
Webaneo specializes in a wide range of digital solutions, including web design and development, mobile app development for Android and iOS, e-commerce solutions, SEO and digital marketing strategies, content creation, and ongoing website and app maintenance and support. Our goal is to provide comprehensive web and app solutions to meet all your digital needs.
Can Webaneo help improve my website’s search engine ranking?
Yes, SEO is one of our core services. We implement the latest SEO strategies and techniques to improve your website’s visibility in search engine results. Our SEO services include keyword research, on-page optimization, link building, content creation, and performance analysis to ensure your site ranks higher and attracts more traffic.
How long does it take to build a website with Webaneo?
The timeline for website development can vary based on the project’s complexity, features, and functionality required. Typically, a basic website takes between 3 to 7 days from start to finish, while more complex projects may take longer. We provide a project timeline estimate after our initial consultation and keep you updated throughout the development process.
How much does it cost to build a website or mobile app with Webaneo?
Pricing depends on various factors, including the project’s scope, complexity, and specific features required. We offer customized quotes to ensure you only pay for what you need. Contact us for a detailed consultation, and we’ll provide you with a transparent, tailored quote.
How does Webaneo ensure my website is mobile-friendly?
We employ responsive design practices to ensure your website looks and functions perfectly across all devices, including desktops, tablets, and smartphones. This approach guarantees an optimal viewing experience for your users, regardless of the device they use to access your site.
Can Webaneo integrate third-party services or APIs into my website or app?
Yes, we have extensive experience integrating a wide range of third-party services and APIs into websites and apps. Whether you need payment gateways, social media integration, or any other external services, we can seamlessly integrate them to enhance the functionality of your digital product.
How does Webaneo ensure the security of the websites and apps it develops?
We prioritize security in all our development projects. We implement best practices, including secure coding standards, SSL certificates, regular security audits, and compliance checks to ensure your website or app is protected against threats.
How does the process of creating a website with Webaneo work?
Our process begins with a consultation to understand your vision, goals, and requirements. We then move on to the planning and design phase, where we create a blueprint and design mockups for your approval. Once the design is finalized, our development team brings your website to life. We conclude with rigorous testing before launching your site, ensuring it meets all your expectations and our quality standards.
Does Webaneo offer mobile app development?
Absolutely! We offer mobile app development services for both Android and iOS platforms. Our team of experienced developers can create custom, feature-rich apps tailored to your specific business needs, ensuring a seamless and engaging user experience for your customers.
Will I be able to update my website myself after it’s launched?
Yes, we build our websites on user-friendly content management systems (CMS) like WordPress, Joomla, and more CMS allowing you to easily update content, images, and other elements without needing technical expertise. We also provide training and support to help you manage your website confidently.
Does Webaneo provide hosting services?
While we do not directly provide hosting services, we work closely with reputable hosting providers and can recommend the best hosting solutions for your website or app. We also assist with the setup and ongoing management of your hosting environment.
Will I own the final website or app developed by Webaneo?
Yes, upon completion and full payment, you will have full ownership of the final website or app, including all associated code and content. We believe in empowering our clients by providing them with full control over their digital assets.
How does Webaneo stay up-to-date with the latest web technologies and trends?
Our team is committed to continuous learning and professional development. We stay ahead of the curve by attending industry conferences, participating in workshops, and engaging in ongoing research to ensure we utilize the latest technologies and best practices in our projects.
How can I start a project with Webaneo?
Starting a project with us is simple. Visit our website and fill out our contact form, or directly email us at: contact@webaneo.com. We’ll get in touch to schedule a consultation to discuss your project in detail and how we can help bring your digital vision to life.
Embrace the full potential of your digital presence!
Get a free quote from one of our consultants to discuss which option would work best for your needs